AAA Las Vegas

3312 West Charleston Boulevard, Las Vegas
5
5.60/10.00
+1 702-415-2200

AAA Las Vegas 在地图上

估价

Leah Smith (06.11.2017 15:08)
Was told Nevada doesn't have independent auto insurance agents by an agent at this location. Took me just a few minutes with Google to find a rep through a local credit union who would compare several companies. Disappointing given that my Oregon agent was independent and would regularly price shop for me. Did not appreciate being told a half truth (AAA of Nevada is not independent and only sells their own insurance brand but such agents do exist in the state).
Mike Taylor (01.09.2017 06:16)
Went in to get paperwork for reimbursement for when I was locked out of my car and no AAA dealer could respond. Also wanted to get quotes for insurance on my pickup, my motorhome and my utv.
The lady was very pleasant and friendly, she even filled out the form for me and gave it to me to sign. She had deducted $100 from my reimbursement which I pointed out. She told me that they had a limit for such reimbursements and I pointed out that I had been given an exemption and had given her the "Call Number" to verify my claim. She told me that there was nothing in my computer file to substantiate my claim. I refused to sign and left (without getting quotes).
I had to follow up with the home office who assured me, after several phone calls, that the information was, indeed, in my file and they arranged to reimburse me directly.
No matter how friendly they are, the incompetent staff managed to turn me off. I'll stick with Geico.
Hilary Grillett (26.07.2017 17:47)
Very nice staff. Try to help you as fast as they can.
Bruce Hiatt (03.02.2017 00:34)
A very disorganized business. You walk in and you're not sure where to go as there are several windows. You ask one of the employees which window to go to for what I needed which was my transfer of my AAA from California to Nevada and she snapped at me. Extremely rude. Then when I got to the right window the employe at that window complained and complained about how difficult it is to handle a club transfer from one state to another. She was nice but totally overwhelmed. Time for new staff who actually enjoy helping people.
DCM (30.12.2016 00:32)
Ralph is the best! He is no nonsense and extremely knowledgeable to get me in and out quickly with all my questions resolved. Truly a pleasure to do business with.

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