Cold Stone Creamery

1238 Caldwell Boulevard, Nampa
5 määrasid
7.60/10.00
+1 208-467-3375

Cold Stone Creamery kaardil

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Garry Mortal (13.11.2017 20:24)
Oh my gosh this place has the best ice cream in my opinion in the whole city of Nampa. They have a lot of flavors to choose from and they even have a special dishes premade and have their own name. The best place to get ice cream in my opinion.
Julia McKendrick (22.10.2017 08:20)
I was very disappointed with our experience with Cold Stone. My husband went in to get us some ice cream since it is basically all I can eat after my tonsillectomy. They completely got my order wrong and when I called I received the most discourteous customer service ever. I told them what was wrong and realized that they were close to closing but asked if there was anything I could do to get a refund. ( I spent $11 on two cups of ice cream!)
Peyton said if I could come in now ( seven minutes to closing) that they could help fix my order, but other than they could do nothing else. I asked if they could email a gift card for the amount I spent instead and then they refused. Then he has the audacity to ask me if I have already eaten the ice cream, like I am literally trying to take eleven dollars randomly from Cold Stone. I finally offered to drive all the way back there if they could fix the order and they said sorry but they would be closed and couldn't help.
I felt that no help was given to me. I asked various ways to help fix the problem and they offered no suggestions. I normally wouldn't be this upset but I was super excited to eat this ice cream and was given a gift card here after my surgery. My husband and I saved it for our date night and it just completely ruined our night instead.
Also, I feel like I should mention that they said that they don't have a manager.
Dale Shaw (20.09.2017 03:47)
Great ice cream! What else can I say?
Kaleb Howell (12.09.2017 04:42)
A wonderful time! I took my family in and they had a great experience. We went in on a Tuesday evening and it wasn't that busy, but they seemed to be very understaffed. If they had more people to keep up with people's orders I would rate 5 stars. My son works there and he loves it! A great summer job!!
Celeste McKeen Ganske (28.06.2017 06:15)
The ice cream we good, choices okay, service could have been better. Oh and when someone orders 5 cups with only 3 people LIDS would be nice!

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